Below are a few excerpts from unsolicited emails from actual Doortech Mfg & Distribution Ltd. customers.
Just wanted to let you know that today I was told again how much the staff at 309 Logan appreciate the front door security. It makes them safer and feel safer. Thank you for jumping on it when you realized the seriousness of it. Appreciate working with you guys.
My client had a faulty Von Duprin power supply and electric panic bar. Ted Hanna and Neil Perrier where not only very helpful with helping to find replacement parts, but also with the troubleshooting as well. Two local “lock and safe” companies tried and failed to get this door back into proper operation before I was called to the task. The first power supply Ted sent me malfunctioned after 2 weeks of service. He had a new power supply in my hands in just over a week. Also, the panic bar has an electric solenoid that was also faulty. Estimated delivery time was 6 weeks, which my client was not happy with as it was a security issue. One week later I had the part in my hand. I could not have resolved these issues without Ted and Neil’s help. Excellent service, they both stayed in contact with me from the time I placed my first call, to very end of the repair.
I am very happy with these gentlemen, my client is happy that the security door is up and running with minimal down time.
I will absolutely use Doortech in the future.
- C.T. -
I am on site frequently, and have seen Neil and Andrew on an almost daily basis for the last 5 months or so, so can attest to the extra work Doortech has undertaken to make this a quality project.
- C.K. -
I would like to thank David Doty and his staff for doing a great job on getting me a great price on steel door. I was treated like if I was going to buy 40 doors. Keep up the great work.
Will be back again when I need another door Thanks
- S.C. -
... just wanted to say thank you. I was absolutely pleased with the customer service from you and your company
- A.H. -
Best looking door on the school. Owen does great work.
- W.S. -
I wanted to pass along the appreciation of the owner of the building at 600 St Anne’s Road. He was very happy with the service provided by the technician who was sent to repair the door and has said that he would not hesitate on using or recommending your company in the future.
- B.C. -
... not only took his entire lunch time to help me not knowing that I was going to be a customer, but took the time for the last 2 days after to ensure I was able to be serviced.
Neil - not only came on his day after work to view the door first, but also did an amazing job as well.
- R.O. -
That is why you are one of the best in the business!
- A.B. -
Thanks again Ted for the quick turn around and Excellent Customer Service as usual. It is nice to do business with somebody that knows what they are talking about and do what they promise.
- R.L. -
How are things in the big city? My new doors are very nice, a huge improvement over the old ones, especially the door seals/gaskets. Owen and Abe did a great job here, they are great to work with. --- everything looks good.
- S.G. -
Just a short note, from me to you, to thank you for all of
the help that you have been to me during the past year.
- B.C. -
Many thanks, the door looks great and your installer was not only accommodating but did a great job!
- D.S. -
Thanks Fred for your quote, if we get the job, we will be using your company, thanks for the first class service, greatly appreciated, I will keep you updated when we know more.
- J.D. -